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Healthcare & Medical

Healthcare Digital Transformation for MediCare Network

Client
MediCare Network
Duration
8 months
Team Size
15 professionals
Year
2023

Key Results

60%
Faster Processing
80%
Paperwork Reduction
5000+
Patients Daily
100%
HIPAA Certified

Business Challenges

MediCare Network operated 5 hospitals with paper-based patient records and disconnected systems. Patient data was not accessible across facilities, leading to duplicate tests, medication errors, and inefficient operations. They needed a HIPAA-compliant digital solution.

!
Paper-based patient records across 5 hospitals
!
No centralized patient data access
!
Average patient processing time of 45 minutes
!
Frequent medication errors due to manual processes
!
No appointment scheduling system
!
Billing and insurance claims were manual and error-prone
!
Lab reports took 2-3 days to reach patients
!
No system for bed availability tracking

Strategic Approach

We developed a comprehensive Hospital Management System (HMS) with electronic health records (EHR), appointment scheduling, billing integration, and pharmacy management. Built with .NET Core, Angular, and SQL Server with HIPAA compliance.

Our Approach

We conducted extensive stakeholder interviews with doctors, nurses, administrators, and patients to understand workflow requirements. Implemented a phased rollout across facilities with comprehensive training.

Centralized electronic health records (EHR) system
Online appointment booking with SMS/email notifications
Integrated billing and insurance claims processing
Pharmacy management with drug interaction alerts
Doctor and staff management portal
Patient mobile app for accessing records and reports
Real-time bed availability tracking
HIPAA-compliant security and encryption
Lab integration for instant report delivery
Emergency ward management system

Project Timeline

1
Requirements & Compliance Analysis
4 weeks
2
System Design & Architecture
6 weeks
3
Development & Integration
20 weeks
4
Security Audit & Testing
4 weeks
5
Deployment & Training
4 weeks

Technologies Used

.NET Core
Backend
Angular
Frontend
SQL Server
Database
Azure
Cloud
FHIR
Healthcare Standard
HL7
Healthcare Protocol
SignalR
Real-time
Ionic
Mobile

Key Features

Electronic Health Records (EHR)
Online appointment booking
Doctor consultation portal
Pharmacy management
Lab integration
Billing and insurance
Bed and ward management
Patient mobile app
Medication reminders
Emergency management

Measurable Business Impact

The digital transformation resulted in significant operational efficiencies and improved patient care quality across all MediCare facilities.

Patient processing time reduced from 45 to 18 minutes (60% faster)
Paper usage reduced by 80%, saving ₹10L+ annually
Medication errors reduced by 90%
Appointment no-shows reduced by 40% with SMS reminders
Insurance claim processing time reduced by 70%
Revenue cycle improved with 25% faster billing
5000+ patients managed daily across network
Patient satisfaction increased to 4.7/5
Lab report delivery time reduced from 2-3 days to instant
Doctor productivity increased by 35%
"

The HMS developed by WebeWitch has revolutionized our operations. Our staff is more productive, patients receive better care, and we've achieved full HIPAA compliance. The mobile app is particularly loved by our patients. Exceptional work!

PS
Dr. Priya Sharma
Medical Director, MediCare Network

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